Refund Policy - GASS - Grameena Abyudaya Seva Samsthe

Online Donation Process

The following is the process for Online donors who wish to donate from GASS website through CCAvenue Payment Gateway.

First time Donor ( Sign up Process):

The first time donors have to go through the following steps to donate to GASS’s work using their credit/debit cards:

  1. Click on “First time Donors” in donation area in the website.
  2. Please fill the following details. Name, e-mail id, mobile phone, address (Name and e-mail id are mandatory).
  3. Complete the process of donation by giving relevant details.
  4. Acknowledgement will be sent to you with Donor ID, seeking details if Tax receipts ( 80G, 35AC sections) are requested.
  5. Tax receipts will be sent, after receiving required mandatory details for providing tax receipts.

Registered Donors ( Sign in Process):

First time donors have to follow these steps to donate using their credit/debit cards:

  1. Click on “Registered Donors” in donation area in the website.
  2. Sign in using “e-mail ID”,with “Donor ID” as Password.
  3. Complete the process of donation by giving relevant details.
  4. Acknowledgement will be sent to you, seeking details if Tax receipts ( 80G, 35AC sections) are requested.
  5. Tax receipts will be sent, after receiving required mandatory details for providing tax receipts.

Cancellation and Refund Policy

When a donor/subscriber pays money to GASS through payment gateway, if he has paid in inadvertently or wants to withdraw the donation made, the donor/subscriber can send an email to gass97@rediffmail.com with a request to refund by giving a bank account. Within 30 days of donation/subscription being made, GASS will credit the amount to the bank account given in 30 days from when the request received with a right account after deducting commission paid to payment gateway.

If the ECS is made through the payment gateway, then the money paid in the last 3 months will be refunded (the maximum amount), In case the donor/ subscriber sends a mail with bank account for refund and also depending on how many months (not more than3 months) the money is to be refunded for. The money will be credited back to the donor within a time period of 30 days from when the request was made with account details through e-mail.